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11

Settings

Settings

In the settings you configure CampDESK Pro to suit your operation. Here you store master data, adapt email templates and control notifications.

Business Data

Under business data you maintain the basic information about your campsite:

  • Name: official name of the campsite
  • Address: street, postal code, town, country
  • Contact: phone, email, website
  • Opening hours: reception times and seasonal opening
  • Tax number: for invoicing
  • Bank details: IBAN and BIC for invoices
This data appears on invoices, emails and your website.

Branding

Design CampDESK Pro in your corporate design:

  • Logo: shown on invoices, emails and in the system
  • Colour scheme: primary and accent colour
  • Font: for documents and emails

Email Templates

CampDESK Pro sends automatic emails on various occasions. You can adapt every template individually:

TemplateOccasion
Booking confirmationAfter a booking is confirmed
Arrival informationA few days before arrival
Payment receivedAfter a payment is received
InvoiceWhen an invoice is sent
Cancellation confirmationAfter a cancellation
Welcome messageAfter check-in
### Editing Templates
  • Use placeholders for dynamic content (guest name, date, amount)
  • Write the text in your own tone
  • The preview function shows the result before saving
  • Templates can be stored per language

Notifications

Control which notifications you and your team receive:

  • New booking: notification when a booking arrives
  • Cancellation: immediate information on cancellations
  • Check-in/check-out: daily summary
  • Open items: reminder for overdue invoices
  • System messages: important operational alerts
You receive notifications by email and via the bell in the application header.

> โš ๏ธ Push notifications to a mobile device do not currently exist.

Registration Form Configuration

Adapt the digital registration form to your requirements:

  • Define mandatory fields
  • Add additional fields
  • Store notes and the privacy statement
  • Activate/deactivate the signature field

Cancellation Terms

Define your cancellation rules:

  • Free cancellation up to X days before arrival
  • Tiered cancellation fees
  • Special rules for peak season or events

Number Ranges

Configure the sequential numbers for:

  • Invoices (prefix, starting number, year change)
  • Bookings
  • Credit notes

User Settings

Every user can make personal settings:

  • Language of the user interface
  • Date format and time zone
  • Default view after login
  • Email signature